Directv Confronts Multiple Issues

DirecTV a well known satellite TV provider in the United States of America is confronting multiple issues raised by a number of subscribers. It has been reported by a lot of people that the provider is following all sorts of deceptive means to run business. Whether it is about goofing up subscriber database, deceptive advertisements, marketing strategies, disputes on hidden fee and charges, or faulty equipment, the company has been mired by several controversies, which is bravely handled by its officials. This is only for the reason that the company does not accept its faults although it has agreed to settle dispute by paying massive $13.25 million to all the 50 states and the District of Columbia. Besides, it has also agreed to conform to certain rules and regulations to treat subscribers in the right manner.

The history of Directv confronting several issues with subscription of satellite TV is long run. It has been reported that the company has resorted to several marketing and advertising scams to falsely lure customers into its commitment. Around 2009, Attorney General of Washington filed a suit against the provider and stated that it was the only provider in America shrouded under maximum number of complaints. And in order to settle disputes, the company paid a 1million dollar to AG McKennas. In 2010, the company settled charges with 48 State Attorney Generals across the US. Moreover, 2011 sees it paying whopping $13.25 million to resolve the battle.

However, a lot of consumer protection issues have cropped up with this company following unethical means of business. People are not safe at the hands of satellite TV providers like DirecTV. It has really become difficult for subscribers to have faith in them. Prior to subscription, all is well with these companies, but once you commit to them, they take you for a ride. It seems that the idea of fair deal has ultimately faded from conscience of these big brands. So, the big question arises as to how should consumers go about seeing through their deception? This still remains a mystery for this kind of act is not expected from business tycoons like DirecTV.

Nevertheless, if you feel that you have been deceived by the company, you should raise your voice now. File a complaint against the provider with the AG of your state latest by June9, 2011 and claim restitution. Alternatively, you can call them at 916.322.3360, or even visit their website at www.ag.ca.gov/consumers/general.php. If you do not stand for your rights, remember you will be the ultimate loser and sufferer. Since, power and money is enough to keep companies like DirecTV under cover. So, make your voice bolder now.

Sophia Johnson is an eminent writer of social media and also a DirecTV customer for last two years. But recently she faces some problems while renewing her package plans, and being a writer she feels it’s her social duty to let her countrymen know about this malpractice of DirecTV. To know more about it visits my Facebook page.